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Privacy Policy
We are committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Applicable legislation
This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
What we collect
We may collect the following information:
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Name and job title
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Contact information including address, email address, phone number
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Demographic information such as postcode, preferences and interests
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Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping.
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We may use the information to improve our products and services.
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
Contact forms and email links
Our website contains information that enables a quick and direct electronic contact to us either by e-mail or via a contact form. Should you use our contact form, the data entered is stored within the website Content Management System (CMS) for a maximum of 12 months. The content of the form is also collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP) protected by SSL, meaning it is encrypted went sent across the internet and then decrypted once received by our computers and devices. This information is for our use only and not given to any 3rd parties.
The data entered/collected is also sometimes sent via the same SMTP system to a member of Spi-des-ign Web & Graphic Solutions Ltd, to ensure the system is working correctly. As our web developer/maintenance/hosting company they have also have access to the CMS and this information but do not have permission to use/distribute or contact you by any means. They are bound by confidentiality through Data Protection Act 1998 and General Data Protection Regulation (GDPR 2018).
Google Analytics
We use Google Analytics (GA) on our site to track user interaction. The information collected is for our own use to interpret and better understand how people use our website. No information personally identifies you to us, GA records your IP address, which could be used to personally identify you but Google do not grant us access to this data. Disabling cookies will prevent GA from tracking your visit.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Data breaches
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How we use cookies
In the case of a personal data breach of this website’s database or the database(s) of any of our third party data processors, we will notify all relevant persons and authorities within 72 hours after having become aware of it, if it is apparent that personal data stored in an identifiable manner has been stolen.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
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whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
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if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at tomwhite@nextstepcvservices.com
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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998 and EU General Data Protection Regulation 2018 (GDPR). A small fee will be payable. If you would like a copy of the information held on you please contact us.
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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address.
We will promptly correct any information found to be incorrect.
Controller for the purposes of the General Data Protection Regulation 2018 (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
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Stepchange-BI LTD
Registered address:
24 Nicholas Street
Chester
Cheshire
England CH1 2AU
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Mob: 07479098009
Email: tomwhite@nextstepcvservices.com
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Data Protection Officer: Tom White
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
This policy was last changed and is effective from 18 May, 2021.
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